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More than ever, effective human relations skills are crucial to business success as organizations grow and compete in a global business environment. Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable.Using time-tested, research-based psychology and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory Lamberton, Human Relations will help you prepare for this changing world. You will find strategies and techniques to achieve human relations success on and off the job, and human relations skills that transfer from the classroom to the real world of work.
Covers values, communication, and strategies to handle any conflict in one's life (work or home). Easy to read, chapters are 12-15 pages. I particularly like this book for an online class as the font size is better (new edition in 2010) and less pages allows more time for other projects with the class. Packed with 'real life' examples of people, all ages, entering or growing in the workplace.